7 Essential Ingredients for Honest Conversations

7 Essential Ingredients for Honest Conversations

7 Essential Ingredients for Honest Conversations   Obviously, there are actually only two truly essential ingredients for an honest conversation: Have a conversation. Be honest. But being honest is a bit complicated, isn’t it? If your experience is anything like...
How to Turn Fight-or-Flight into Confidence

How to Turn Fight-or-Flight into Confidence

How to Turn Fight-or-Flight into Confidence   You’re in front of a group, presenting, when a heckler throws out a question. You don’t know the answer. You’re not sure there is an answer. That’s obviously not the point—this is an attack! Which of the following...
3 Tips for Delivering Feedback

3 Tips for Delivering Feedback

3 Tips for Delivering Feedback   Considering most people want to do good work and meet expectations, delivering constructive feedback sure can feel like picking your way through a minefield of misunderstanding, hurt feelings, defensiveness, and conflict. And with...
10 Ways to Communicate Confidence Nonverbally

10 Ways to Communicate Confidence Nonverbally

10 Ways to Communicate Confidence Nonverbally   As a young child, I was outgoing, confident, and friendly. I would approach strangers without a second thought (much to my parents’ dismay), boss my friends and siblings around, easily make new friends on the...