3 Tips for Delivering Feedback

3 Tips for Delivering Feedback

3 Tips for Delivering Feedback   Considering most people want to do good work and meet expectations, delivering constructive feedback sure can feel like picking your way through a minefield of misunderstanding, hurt feelings, defensiveness, and conflict. And with...
10 Ways to Communicate Confidence Nonverbally

10 Ways to Communicate Confidence Nonverbally

10 Ways to Communicate Confidence Nonverbally   As a young child, I was outgoing, confident, and friendly. I would approach strangers without a second thought (much to my parents’ dismay), boss my friends and siblings around, easily make new friends on the...
5 Communication Traps that Make You Sound Condescending

5 Communication Traps that Make You Sound Condescending

5 Communication Traps that Make You Sound Condescending …and how to avoid them.   “Some of my coworkers are so clueless,” a coaching client complained recently. “I get accused of being condescending when I explain things. How do I give them the info they need...
5 Signs You’re Making Someone Uncomfortable

5 Signs You’re Making Someone Uncomfortable

5 Signs You’re Making Someone Uncomfortable … and what to do about it.   While waiting for a drink at a coffee shop, I noticed two women in conversation. I was mostly staring off into space, but then something caught my attention. I couldn’t hear the discussion;...