Don’t Let Mismatched Nonverbals Make a Bad Situation Worse

Don’t Let Mismatched Nonverbals Make a Bad Situation Worse

Don’t Let Mismatched Nonverbals Make a Bad Situation Worse   You know the feeling. You’re about to be the bearer of bad news. It could be at work—maybe you have to deliver a negative performance review, let your team know about budget cuts, or tell a client their...
Why Nice Guys (and Gals) Finish Last

Why Nice Guys (and Gals) Finish Last

Why Nice Guys (and Gals) Finish Last   Over the years, I’ve written and spoken numerous times on how being nice can backfire. When you’re dealing with someone who is focused on the issue or hasn’t yet chosen a relationship with you, being “nice” can actually...
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