When & How to Interrupt In general… don’t interrupt. In one-on-one conversations and group settings, listen attentively and take turns talking. Don’t monopolize conversations, speak over others, or impatiently finish their sentences. Sometimes, though, you...
When Your Character & Behavior Aren’t Enough One thing I’ve learned as a presenter, teacher, business owner, and parent is that being a good example doesn’t make you a good leader. Don’t get me wrong: Being a good example is necessary. Vital, in fact. Human...
The Four Components of Presence What does your presence say about you? Or… do you even have “presence”? What do people mean by “presence,” anyway? Your presence is simply how you show up nonverbally to others—how you present yourself. You do actually have to...
Stop Being Modest Maya Angelou once said, I have no patience with modesty. Modesty is a learned adaptation. You don’t want modesty. You want humility. Humility comes from the inside out. You can spot fake humility, sometimes known as “modesty,” a mile away....
How to Use (and NOT Use) Humor Once, when I was about 13, I was trapped in the crossfire between my arguing parents. We were driving; I was in the front seat between them when the shouting started. I tried to shrink myself deeper and deeper into the seat cushions as...
