2 Ways to Prevent Discouragement I often share success stories in my presentations and writing. They illustrate my point and make the skills and concepts easier to remember. Plus, they usually make me look pretty good! But you rarely get the whole story. The “happy...
How to Deal with Feedback Awhile back, a prospective client told me, “I want some communication coaching so I can increase my credibility at the office. I got some really negative feedback about how I conduct meetings. It stung, but I want to use this as an...
YOUR GUIDE TO CATS & DOGS One of my favorite workshops to present is on how to talk to cats and dogs. No, I haven’t turned into Dr. Doolittle. In this workshop, I use the analogy of cats and dogs to figure out how to gauge a person’s communication needs in the...
Two Ways to Increase Your Receptivity Recently, I had two different coaching clients coming for sessions on exactly the same communication issue. Though the material was the same between the two, the sessions varied wildly. One client’s sessions were full of...
Three G’s for a GREAT Year I love January. Usually, I’ve had a break from the daily routine, time with friends and family, and more sweets and treats than I can handle by the time December ends (and I don’t even observe Christmas!). I feel refreshed, focused,...
