Be Silent. Be Still. Do you want or need to get people’s attention? You can get it with volume and movement: yelling and screaming and waving your arms. It’s hard to resist looking, when you hear a sudden squawk from a baby or voices raised in an argument,...
From Talking to Speaking to … Presenting Awhile back, I observed a man give a twenty-minute presentation at a formal event. He leaned one elbow on the podium, making occasional languid gestures, as he meandered his way through his points and finally closed....
Communicate Confidence in a Job Interview: Lisa’s Story Lisa* had just graduated with a nursing degree when she came for a coaching session with me. “I’m getting discouraged,” she said. “I love nursing and I’m excited to get my career going, but I’m having a...
Four Types of Leaders Last week, during our vacation in Bend, OR, my husband and I hiked up from Paulina Lake in the Newberry Caldera to the Peak. The entire hike was beautiful—the lake with its ducks and boats and view of the surrounding ridge, the forested trail...
Can Eye Contact Improve Relationships? Next to “Have a firm handshake,” the most prevalent body language tip out there may be “Look people in the eye when you’re talking to them.” In Western culture, we dearly hold to the myth that making eye contact...