Have you ever worried about making a good impression? We all hope to make a good impression when we’re meeting people for the first time, especially when the stakes are high. Worrying about it will backfire, though. Instead, prepare in advance so that...
ERADICATE THESE 3 WORDS FROM YOUR VOCABULARY “Words—so innocent and powerless as they are, as standing in the dictionary, how potent for good and evil they become in the hands of one who knows how to combine them.” -Nathaniel Hawthorne Your words convey so...
AUTHENTICITY: ARE YOU USING IT AS AN EXCUSE? “What do I do,” a client asked me once, “when someone is droning on and on about a subject I don’t care about? Do I just sit quietly and pretend to care? That doesn’t seem authentic.” That word, “authentic”—it gets...
Leadership: Are You Willing to Be Seen? Leadership. It’s a word so overused and celebrated that it has almost lost its meaning. It has become a generic goal—something everyone aspires to, though they may not know what it means. Before you decide you want to be...
Untapped Possibilities: The Power of Nonverbal Communication How many times in your life have you gotten a message across to someone without using a single word? Perhaps you’ve expressed compassion with a squeeze on the shoulder. Maybe you’ve beamed when your child...
