FAST, NOT FURIOUS By the time I got through security at the airport earlier this week, my flight was already boarding. I walked quickly down the corridor, as fast as I could without actually breaking into a trot. Meanwhile, a tall man to my right ambled along...
To Recover from Embarrassing Moments, Practice These Three Things One time, during a presentation, I asked an audience member a question. Instead of getting the type of answer I expected, I got one that left me feeling flustered and embarrassed. I wished I could crawl...
Change vs. Growth I love houseplants. It’s because I love them so much that I cringe inwardly when I receive one as a gift. It makes me sad to think that the pretty little plant will soon be a dried up little dead thing. I don’t have the green thumb to match my love...
When to Avoid Giving Positive Feedback Most people like compliments, praise, and positive comments. Most of the time. But sometimes it’s exactly the opposite of what we want. Every year, my husband gets great performance reviews at work, and every year it makes him a...
Do you want to change the world? Or your office culture? Or your relationship with your boss? Or anything at all in your life? Then you have to change yourself. Nothing gets my coaching clients and workshop participants more riled up than this truth. And granted, it’s...
I TOTALLY SCREWED UP! A few years ago, a colleague and I gave a “Lunch & Learn” presentation on nonverbal communication skills for W.I.F.S. here in Portland. We wanted to make it entertaining and engaging, so we (and by “we,” I mean “I”) thought it would be...
