Be Silent. Be Still. Do you want or need to get people’s attention? You can get it with volume and movement: yelling and screaming and waving your arms. It’s hard to resist looking, when you hear a sudden squawk from a baby or voices raised in an argument,...
Communicate Confidence in a Job Interview: Lisa’s Story Lisa* had just graduated with a nursing degree when she came for a coaching session with me. “I’m getting discouraged,” she said. “I love nursing and I’m excited to get my career going, but I’m having a...
FAST, NOT FURIOUS By the time I got through security at the airport earlier this week, my flight was already boarding. I walked quickly down the corridor, as fast as I could without actually breaking into a trot. Meanwhile, a tall man to my right ambled along...
You Are Not What You Say You Are What are you hiding? If you’re willing to sit a moment with the question, you’ll probably come up with a list of things you’d really rather not acknowledge, let alone discuss. Maybe it’s a health issue. Or maybe you never...
To Recover from Embarrassing Moments, Practice These Three Things One time, during a presentation, I asked an audience member a question. Instead of getting the type of answer I expected, I got one that left me feeling flustered and embarrassed. I wished I could crawl...
From Body Image to Body Language Take a second to think about your body—you know, that mass of matter that distinguishes your physical self from the rest of the world… When you think about your body how do you feel? Proud? Disappointed? Grateful? Hostile? Do...
