How to Turn Fight-or-Flight into Confidence You’re in front of a group, presenting, when a heckler throws out a question. You don’t know the answer. You’re not sure there is an answer. That’s obviously not the point—this is an attack! Which of the following...
3 Tips for Delivering Feedback Considering most people want to do good work and meet expectations, delivering constructive feedback sure can feel like picking your way through a minefield of misunderstanding, hurt feelings, defensiveness, and conflict. And with...
The 4 Components of Belonging “Everyone here looks down on me.” Over a Zoom coaching call, the executive assistant at a large global corporation hunched over and looked downward, hugging herself. “I’m not a city girl. I come from a very small rural town and I...
3 Ways to Replenish Your Energy and boost your mood January sucks. And I say that as someone who really looks forward to getting back into a routine and doubling down on goals and intentions after the fun, chaos, and self-indulgence that mark the last six weeks...
7 Times You Should Probably Shut Up Awhile back I wrote I wrote a blog called “3 Times to Shut Your Mouth” which was—surprise, surprise!—about the nonverbal messages you send by literally closing your mouth. And while it is useful to know when to physically...
Fight Better. Here’s How. You fight every day. I’m not referring here to interpersonal conflict though perhaps how to “fight better” when you disagree with others could be a topic for another article. (Until then, I recommend How to Argue and Win Every Time by...