Stop Depersonalizing Your Communication Recently, my friend moved away. On the day of the move, I messaged her, “I’m going to miss you!” She wrote back, “We are going to miss our friends, too, but we promise to keep in touch.” I couldn’t help but notice how...
Stop Saying “Sorry” It used to bug me when I’d tell someone I was having a rough day or I’d stubbed my toe and they’d reply with, “I’m sorry.” “It’s not your fault,” I’d say. To say “I’m sorry” actually means, “I am filled with sorrow.” We equate “sorry” with...
One Key Way to Demonstrate Confidence In the face of crisis, you cannot stay calm without confidence. You can be apathetic. That’s nihilism, not calmness. That’s doubtfulness and uncertainty that leads to giving up—the complete opposite of confidence. True...
Be Calm & Confident on the Phone Phone interviews are not an “easy” version of in-person interviews. Sometimes they create even more anxiety than a face-to-face meeting. In this article that I wrote for the Jobscan blog, I shared ways to prepare...
Stressed? Try These Three Fixes Change. Sometimes it is thrust upon you. Sometimes you actively seek it. And change, even positive change, is inherently stressful. Add to that the constant demands from the various hats you wear in life—demands from work and...
AUTHENTICITY: ARE YOU USING IT AS AN EXCUSE? “What do I do,” a client asked me once, “when someone is droning on and on about a subject I don’t care about? Do I just sit quietly and pretend to care? That doesn’t seem authentic.” That word, “authentic”—it gets...
