Fearlessness vs. Courage: How to Cultivate Each

Fearlessness vs. Courage: How to Cultivate Each

by | Confidence, Conversations, Dealing with Difficult People, Delivering Negative Information, Emotions, Ideal Life, Leadership, Managing Change, Presenting to a Group, Promotions & Interviews, Relationships, Values

Fearlessness vs. Courage: How to Cultivate Each   What keeps you up at night? While many people do face real threats to their physical or psychological safety on a daily basis, most of the time, your worries are not about life-and-death situations. Yet these...
When to Avoid Eye Contact

When to Avoid Eye Contact

by | Body Language Myths, Boundaries, Breathing, Conversations, Delivering Negative Information, Eye Contact, Nonverbal Communication, Presentation Skills, Presenting to a Group, Receptivity, Relationships

When to Avoid Eye Contact One of the most common “body language” tips out there is Look People in the Eye. Make eye contact! I have said it, too. Eye contact demonstrates that you are present and listening, it can show respect and empathy, it conveys confidence, and...
When & How to Interrupt

When & How to Interrupt

by | Boundaries, Confidence, Conversations, Dealing with Difficult People, Leadership, Listening, Nonverbal Communication, Nonverbal Skills, Pausing, Presentation Skills, Presenting to a Group, Voice Pattern, Word Choice

When & How to Interrupt   In general… don’t interrupt. In one-on-one conversations and group settings, listen attentively and take turns talking. Don’t monopolize conversations, speak over others, or impatiently finish their sentences. Sometimes, though, you...

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