Don’t Be “Nice” I used to think of myself as a nice person. I don’t anymore. In fact, if people refer to me as nice, I cringe. It was a passage in Gavin de Becker’s book, The Gift of Fear, that first changed my opinion of this word: We must learn and then teach our...
How to Say “No” No. It’s such a simple word. So short. So easy to spit out. And you say it all the time. The problem isn’t saying the word itself, it’s who or what you have to say no to. There are people you find it easy to say no to, and people you don’t....
How to Produce the Results You Want I love wine. (Who doesn’t?) I’m fascinated by the process of winemaking, too. So much work goes into that red liquid I sip on the back deck or pour into my steak marinade. I’m no authority on viticulture, and you may not be...
AUTHENTICITY: ARE YOU USING IT AS AN EXCUSE? “What do I do,” a client asked me once, “when someone is droning on and on about a subject I don’t care about? Do I just sit quietly and pretend to care? That doesn’t seem authentic.” That word, “authentic”—it gets...