5 Ways to Have Deeper Conversations In September, my friend Shell called and said, “I had some tests run recently and I wanted to share the results with you. It’s cancer. I’m calling you because I believe you are one of the few people in my life who actually...
How to Fix Passive-Aggressive Communication Direct, affirmative communication promotes peace and power. Passive-aggressive communication kills both. When you want something from someone, expect resistance, and then try to circumvent it by going covert with your...
How to Think on Your Feet You’ve got eight seconds. Something unexpected pops up: a last-minute client request, a surprising question from your audience, a technical glitch with your presentation files… According to author Robin Rose, you have eight seconds...
How to Not be Artificial A.I. is changing communication. It’s not just changing what information you consume and how you consume it. A.I. has changed expectations for communication and, in turn, the way you interact with others. Did you know that even if you...
3 Steps to Handling Anxiety in Others Anxiety is contagious. How you handle it matters. Anxiety disorders are the #1 most common mental health condition in the US. They affect almost 20% of the population… so if it’s not you, just look around—someone you work...
5 Steps to (Re)Gain Your Composure “I feel completely on edge around my boss,” my coaching client told me. “Soon after we started working together, she gave me really negative feedback. I want to improve our relationship, but I get anxious every time I meet...
