When to Use Words I love the study of body language and how to use it effectively. The other day, I had a whole “conversation” with someone in another car without a single spoken word. Yet you can get yourself into trouble by leaving things unsaid. Especially if you...
5 Times You Don’t Have to Listen I’m a huge proponent of good listening skills. Listening is vital for building rapport and creating connection, not to mention understanding people, gaining perspective, and learning new things. All wonderful, right? Giving...
6 Destructive Traits Good Leaders Reject In this rollercoaster of a year, we need strong, effective leaders more than ever. Just because someone has a leadership position or role or title doesn’t mean they can lead. Winning a popularity contest is not...
Keep Trying, Keep Failing I recently read Brené Brown’s Dare to Lead, and when I got to the part on “empathy fails,” I almost gave up. I’ve done them all. Made every mistake. Failed in every way there is to fail. And I’m supposed to be a communication expert! I...
3 Things that Help When You Feel Depleted Stretch your boundaries! Push yourself! Step out of your comfort zone! Do you ever feel like all you ever hear is “do more do more do more”? I’m all for getting out of your comfort zone. When you’re bored, stuck, or...
What to do when someone is freaking out Emotions are a normal part of daily experience and work takes up a big chunk of your life, so… you’ll probably face some intense emotions occasionally during your work day. And since 2020 has been a year of upheaval (and...
