5 Steps to (Re)Gain Your Composure “I feel completely on edge around my boss,” my coaching client told me. “Soon after we started working together, she gave me really negative feedback. I want to improve our relationship, but I get anxious every time I meet...
The Antidote to Resentment & Contempt If you see a good deal remarkable in me I see just as much remarkable in you. Why, what have you thought of yourself? Is it you then that thought yourself less? -Walt Whitman I don’t read poetry very often...
How to Make Small Talk Less Awkward I hate small talk. At least, I used to. In social interactions, I used to plaster on a fake smile, fumble my way through uncomfortable questions and answers, and secretly wish I could be shoving toothpicks up my fingernails...
7 Essential Ingredients for Honest Conversations Obviously, there are actually only two truly essential ingredients for an honest conversation: Have a conversation. Be honest. But being honest is a bit complicated, isn’t it? If your experience is anything like...
How to be Nonverbally Inclusive “Now that we’re back in the office part-time, I love seeing everyone interacting again,” a coaching client told me. “But a few people who were hired remotely during the pandemic still hang back. One newer employee said everyone...
How to Turn Fight-or-Flight into Confidence You’re in front of a group, presenting, when a heckler throws out a question. You don’t know the answer. You’re not sure there is an answer. That’s obviously not the point—this is an attack! Which of the following...