What To Do When You See “Negative” Body Language “One of my colleagues hates me,” my client said as he sat down. “I don’t know what to do. Her behavior is so incredibly frustrating that it’s getting hard for me to focus on my actual job.” “That is definitely a...
FAST, NOT FURIOUS By the time I got through security at the airport earlier this week, my flight was already boarding. I walked quickly down the corridor, as fast as I could without actually breaking into a trot. Meanwhile, a tall man to my right ambled along...
How to Avoid an Emotional Hijacking “You’re just so damn calm!” the man yelled at me over the phone. “It’s like you don’t even care!” My jaw almost hit the floor. Me? Calm? TOO calm!? In the present circumstance, I was feeling a whirlpool of turbulent emotions....
From Body Image to Body Language Take a second to think about your body—you know, that mass of matter that distinguishes your physical self from the rest of the world… When you think about your body how do you feel? Proud? Disappointed? Grateful? Hostile? Do...
I TOTALLY SCREWED UP! A few years ago, a colleague and I gave a “Lunch & Learn” presentation on nonverbal communication skills for W.I.F.S. here in Portland. We wanted to make it entertaining and engaging, so we (and by “we,” I mean “I”) thought it would be...
The California Stop When you see a Stop sign, what do you do? Stop? Really? One day, I came to a four-way stop in my local shopping center parking lot as I cruised toward Target, the first of about forty-seven stops on a busy errand-running day. The van ahead...