How to End a Conversation On your way to a meeting, someone stops you to ask a “quick” question. You’ve been chatting with a new acquaintance at a networking event, but you’re ready to meet new people. A colleague who’s been out of the office has been sharing her...
How to Own the Room in a Job Interview It’s not uncommon to feel as though a job interview is an interrogation and that your entire life is on display for the interviewer to pick apart. But an interview is actually a two-way dialog. In our conversation on the...
YOUR GUIDE TO CATS & DOGS One of my favorite workshops to present is on how to talk to cats and dogs. No, I haven’t turned into Dr. Doolittle. In this workshop, I use the analogy of cats and dogs to figure out how to gauge a person’s communication needs in the...
Can Eye Contact Improve Relationships? Next to “Have a firm handshake,” the most prevalent body language tip out there may be “Look people in the eye when you’re talking to them.” In Western culture, we dearly hold to the myth that making eye contact...