How to Stop Giving & Getting Excuses Do you know the difference between an excuse and an explanation? When you’re on the receiving end, you can tell between the two by how you feel. One makes you want to roll your eyes or yell in frustration. The other,...
Tips for Phone Conversations Did you know that your body language affects your tone of voice? Things like posture, movement, and breathing can all impact how you sound over the phone. When you have an important message to convey or want to increase your...
It’s Not Magic, It’s Technique Remember when you were a really little kid and your great-uncle Bill pulled a quarter from behind your ear, and you were awestruck and a little creeped out and wondered, “HOW DID HE DO THAT?” Later, you discovered it wasn’t actually...
Claiming vs. Violating Space One key ingredient for personal presence, as well as excellent public speaking skills, is the ability to claim space. When you claim space, you expand your awareness beyond your own personal space bubble, fill the area around you with your...
