How to Get People to Open Up As a coach, I can do my job a whole lot better when my clients feel comfortable sharing themselves with me. But I’m not the only one. You need this skill, too. Whether you’re an HR manager interviewing a job candidate, an attorney...
One Key Way to Demonstrate Confidence In the face of crisis, you cannot stay calm without confidence. You can be apathetic. That’s nihilism, not calmness. That’s doubtfulness and uncertainty that leads to giving up—the complete opposite of confidence. True...
Start Using Your Whole Brain It’s the time of year when spirits—and tensions—are high, schedules are out of whack, and everyone is consuming way more sugar and alcohol than usual. (Well, maybe not everyone. My kids haven’t had any alcohol lately.) A friend...
Mismatched Communication: Now What? Here is one of my favorite activities to do in presentations on differing communication styles: I have participants pair up and I pass out red and blue glass stones. I tell the people who have red stones, “You are under a...
Powering Presence “Stand up tall and close your eyes,” I told my client. “Now, stretch your right arm out in front of you… sweep it up above you… and now circle all the way back behind you.” He did. “Let’s do that again,” I said, “but this time I want you to...
Cultivate the Three Elements of Trust Human interactions rely on trust. We constantly gauge others and try to determine “friend or foe?” from the first second we’re introduced. Others constantly assess us, too. The “Trust Meter” rises and falls throughout specific...
