Have you ever worried about making a good impression? We all hope to make a good impression when we’re meeting people for the first time, especially when the stakes are high. Worrying about it will backfire, though. Instead, prepare in advance so that...
ERADICATE THESE 3 WORDS FROM YOUR VOCABULARY “Words—so innocent and powerless as they are, as standing in the dictionary, how potent for good and evil they become in the hands of one who knows how to combine them.” -Nathaniel Hawthorne Your words convey so...
Untapped Possibilities: The Power of Nonverbal Communication How many times in your life have you gotten a message across to someone without using a single word? Perhaps you’ve expressed compassion with a squeeze on the shoulder. Maybe you’ve beamed when your child...
Do One Thing that Scares the Pee Out of You One autumn, I visited northern Idaho with friends and family. While there, I had a chance to do something I’d never done before: ziplining. I piled in the back of a van with a bunch of friends, rode up a windy...
Claim Your Space “How tall are you?” I asked my client, at our first meeting. He was sitting all scrunched up in the corner of his armchair, as if to make himself as small as possible. He was tall, but awkward, as if he didn’t quite know what to do with his...