Two Ways to Increase Your Receptivity Recently, I had two different coaching clients coming for sessions on exactly the same communication issue. Though the material was the same between the two, the sessions varied wildly. One client’s sessions were full of...
4 Steps to Claiming Space Your space bubble is too small. That too-small bubble is holding you back, turning people away from you, and leading to missed opportunities and connection. I don’t mean your personal space bubble. That one is supposed to be small. It...
Be Calm & Confident on the Phone Phone interviews are not an “easy” version of in-person interviews. Sometimes they create even more anxiety than a face-to-face meeting. In this article that I wrote for the Jobscan blog, I shared ways to prepare...
How to Say “No” No. It’s such a simple word. So short. So easy to spit out. And you say it all the time. The problem isn’t saying the word itself, it’s who or what you have to say no to. There are people you find it easy to say no to, and people you don’t....
Make One Small Change This Year The new year is upon us, with all its hopes and dreams and resolutions. It reminds me of a pop song that came out last year, called “Have It All” by Jason Mraz. My kids love it, so I’ve heard it a few hundred thousand times. It’s...
Don’t Let Mismatched Nonverbals Make a Bad Situation Worse You know the feeling. You’re about to be the bearer of bad news. It could be at work—maybe you have to deliver a negative performance review, let your team know about budget cuts, or tell a client their...
