When & How to Interrupt In general… don’t interrupt. In one-on-one conversations and group settings, listen attentively and take turns talking. Don’t monopolize conversations, speak over others, or impatiently finish their sentences. Sometimes, though, you...
5 Ways to Create a Safe & Healthy Environment In the past few months, the U.S. has faced waves of crises—health, economic, and social. It’s affected your daily life, your home, your work, and your community. Crises, even just one, can threaten how safe you,...
4 Things People Want from Leaders Leadership is a way of life. When you lead your own life, you demonstrate leadership traits. Others notice, and often you’ll find yourself in a leadership position, whether you sought one or not. Sure, not everyone in a leadership...
Climb the Corporate Ladder: Susan’s Story “Nice to meet you,” my coaching client said, as she walked into the office. She walked briskly to the chair I indicated, sat down, and asked, “How do we get started?” Susan* knew exactly what she wanted in life, and as...
How to Get People to Open Up As a coach, I can do my job a whole lot better when my clients feel comfortable sharing themselves with me. But I’m not the only one. You need this skill, too. Whether you’re an HR manager interviewing a job candidate, an attorney...
Cultivate the Three Elements of Trust Human interactions rely on trust. We constantly gauge others and try to determine “friend or foe?” from the first second we’re introduced. Others constantly assess us, too. The “Trust Meter” rises and falls throughout specific...
