How to Get People to Open Up As a coach, I can do my job a whole lot better when my clients feel comfortable sharing themselves with me. But I’m not the only one. You need this skill, too. Whether you’re an HR manager interviewing a job candidate, an attorney...
Start Using Your Whole Brain It’s the time of year when spirits—and tensions—are high, schedules are out of whack, and everyone is consuming way more sugar and alcohol than usual. (Well, maybe not everyone. My kids haven’t had any alcohol lately.) A friend...
Mismatched Communication: Now What? Here is one of my favorite activities to do in presentations on differing communication styles: I have participants pair up and I pass out red and blue glass stones. I tell the people who have red stones, “You are under a...
Cultivate the Three Elements of Trust Human interactions rely on trust. We constantly gauge others and try to determine “friend or foe?” from the first second we’re introduced. Others constantly assess us, too. The “Trust Meter” rises and falls throughout specific...
Communication Tips: Swimsuit Edition Swimsuit shopping. Ugh. Finding the right suit can be such a chore. I usually look for one that covers my wobbly bits, but that also suits (ha!) my personality—you know… fun, classy, and bold enough to attract attention...
YOUR GUIDE TO CATS & DOGS One of my favorite workshops to present is on how to talk to cats and dogs. No, I haven’t turned into Dr. Doolittle. In this workshop, I use the analogy of cats and dogs to figure out how to gauge a person’s communication needs in the...
