One Tool for Handling Anger “I don’t know what to have for breakfast,” my daughter stated one morning, as if it was an accusation. Of felony. I gave several breakfast suggestions. She rejected them all. She wanted a certain thing we lacked ingredients for, and...
How to Tear Down, How to Build Up In my previous life, before I became a coach and speaker, I was a pianist. I still sometimes play piano at church, along with several other people. Some are beginners, and I try to encourage and support them. It always...
The Art of Conversation: 4 Skills to Master At first, I thought it was just me. After spending an evening with friends and never once being asked a question, or sharing some news and receiving nothing but a “thumbs up” sign in response, or receiving multiple email...
YOUR GUIDE TO CATS & DOGS One of my favorite workshops to present is on how to talk to cats and dogs. No, I haven’t turned into Dr. Doolittle. In this workshop, I use the analogy of cats and dogs to figure out how to gauge a person’s communication needs in the...
Two Ways to Increase Your Receptivity Recently, I had two different coaching clients coming for sessions on exactly the same communication issue. Though the material was the same between the two, the sessions varied wildly. One client’s sessions were full of...
5 Things You Need to Sacrifice What are the things you’re willing to sacrifice for? Anything? What are you willing to give up? Nowadays, we’re used to getting what we want instantly. Try putting on an “old fashioned” DVD for a kid that’s never sat through the...