Be Careful With These Two Words Depending on who you’re talking to, these two words can be either encouraging or demoralizing. The two words? “At least.” Sometimes “at least” means “at a minimum.” I’m not talking about that usage. I’m talking about the times...
Tips for Phone Conversations Did you know that your body language affects your tone of voice? Things like posture, movement, and breathing can all impact how you sound over the phone. When you have an important message to convey or want to increase your...
Fall Colors: What’s Hiding Behind All That Work? Fall is not my favorite season. I miss the longer daylight hours and warmer temperatures of summer. But the shorter, cooler days do produce something I absolutely love: gorgeous fall colors. As you might remember...
Surprise! I hate surprises. Yes, there is such a thing as “pleasant surprises,” like discovering my kids cleaned their room without being told (that WOULD be a surprise!). But in general, I do NOT like surprises. And I don’t just mean the jump-out-of-a-box...
Can Eye Contact Improve Relationships? Next to “Have a firm handshake,” the most prevalent body language tip out there may be “Look people in the eye when you’re talking to them.” In Western culture, we dearly hold to the myth that making eye contact...
Make It Easy for Others to Give You What You Want What do you want from others? How good are you at giving those things? We tend to be well in tune with our own desires and needs, especially when they aren’t being met. We forget sometimes that others want, at a...
