What to do When You’re the Target of Anger In my last blog, I wrote about how to manage your anger at work. But (just a wild guess here) it’s not like you’re the only one who ever gets angry. It comes with the territory for humans, which means it’s normal for...
7 Techniques for Managing Anger at Work What gets you riled up at work? I conducted an informal survey awhile back on this topic. I’ll list some of the most common answers below, but (warning!) make sure to take deep breaths as you read or you might blow a...
5 Communication Traps that Make You Sound Condescending …and how to avoid them. “Some of my coworkers are so clueless,” a coaching client complained recently. “I get accused of being condescending when I explain things. How do I give them the info they need...
5 Signs You’re Making Someone Uncomfortable … and what to do about it. While waiting for a drink at a coffee shop, I noticed two women in conversation. I was mostly staring off into space, but then something caught my attention. I couldn’t hear the discussion;...
3 Times to Ignore People Your undivided attention is a priceless and meaningful gift. In this age of overwhelming distraction, even a few minutes of focused attention can build rapport, trust, and connection. Because your time and attention are so valuable, be...
How to Conquer Pre-Performance Nerves As a pianist in my younger days, I experienced debilitating stage fright. Even the idea of playing in front of friends and family terrified me. I usually managed to get through the performance, but would often end up crying...
