3 Common Communication Pitfalls (and how to avoid them) No one is a perfect communicator. Not me. Not you. In the best of times, communication pitfalls can lead to breakdowns. In times of crisis when emotions run high, the effects of bad habits are amplified....
The Power of the Pause My five-year-old burst through the door one day, calling out, “Guess what, Mama! GUESS WHAT we found in the backyard!!!!” “What?” I asked. But she refused to say. “What is it?” Again, she didn’t answer. She covered her mouth and ran back...
How to Make Real Connections Not that long ago, artificial intelligence only existed in sci-fi films; now it’s a part of everyday life. And it’s not only impacting how you shop, drive, and keep in touch with people, but also your job. There are some dire...
What Body Language Can’t Tell You Have you ever Googled “body language” or “nonverbal communication”? (Or is that just me?) If you have, you’ve seen the zillions of articles, books, and organizations dedicated to “decoding” the thoughts and motives behind every little...
Stop Saying “Sorry” It used to bug me when I’d tell someone I was having a rough day or I’d stubbed my toe and they’d reply with, “I’m sorry.” “It’s not your fault,” I’d say. To say “I’m sorry” actually means, “I am filled with sorrow.” We equate “sorry” with...
How to End a Conversation On your way to a meeting, someone stops you to ask a “quick” question. You’ve been chatting with a new acquaintance at a networking event, but you’re ready to meet new people. A colleague who’s been out of the office has been sharing her...
