What to do When You’re the Target of Anger In my last blog, I wrote about how to manage your anger at work. But (just a wild guess here) it’s not like you’re the only one who ever gets angry. It comes with the territory for humans, which means it’s normal for...
7 Techniques for Managing Anger at Work What gets you riled up at work? I conducted an informal survey awhile back on this topic. I’ll list some of the most common answers below, but (warning!) make sure to take deep breaths as you read or you might blow a...
5 Communication Traps that Make You Sound Condescending …and how to avoid them. “Some of my coworkers are so clueless,” a coaching client complained recently. “I get accused of being condescending when I explain things. How do I give them the info they need...
3 Times to Ignore People Your undivided attention is a priceless and meaningful gift. In this age of overwhelming distraction, even a few minutes of focused attention can build rapport, trust, and connection. Because your time and attention are so valuable, be...
3 Sanity-Saving Conversation Tips ‘Tis the season for parties! Office parties, cocktail parties, family parties… And parties mean conversations. Lovely! Thankfully, there are so many conversation topics to choose from, especially after the last year and a half:...
5 Tips for Healthy Communication ‘Tis the season for … food. And lots of it. I don’t even celebrate most of the fall and winter holidays, and yet I find it hard to resist the everything-pumpkin and everything-peppermint mountains at the grocery stores. I am surrounded...
