What to Do When Someone Invades Your Personal Space Have you ever felt uncomfortable because someone stood too close to you? Violation of personal space has always been an issue, but it has ramped up in recent months due to the COVID-19 pandemic. Individual...
One Way to Reduce Others’ Resistance to your ideas and decisions When my girls were toddlers, I discovered the power of presenting options. If I said, “Put on this shirt” or “It’s time for bed,” rebellion inevitably ensued. But if I asked, “Which of these two...
Fearlessness vs. Courage: How to Cultivate Each What keeps you up at night? While many people do face real threats to their physical or psychological safety on a daily basis, most of the time, your worries are not about life-and-death situations. Yet these...
When & How to Interrupt In general… don’t interrupt. In one-on-one conversations and group settings, listen attentively and take turns talking. Don’t monopolize conversations, speak over others, or impatiently finish their sentences. Sometimes, though, you...
5 Times You Don’t Have to Listen I’m a huge proponent of good listening skills. Listening is vital for building rapport and creating connection, not to mention understanding people, gaining perspective, and learning new things. All wonderful, right? Giving...
6 Destructive Traits Good Leaders Reject In this rollercoaster of a year, we need strong, effective leaders more than ever. Just because someone has a leadership position or role or title doesn’t mean they can lead. Winning a popularity contest is not...
