Authenticity vs. Confidence You know you need to exude confidence: perhaps you have a big presentation, a difficult conversation, or an interview coming up. Yet, you’re nervous. How do you reconcile these two realities? In any interaction, the higher the stakes or the...
How to Use Anger as Fuel What makes your blood boil? Anger is a natural and normal human emotion. Whether you feel slight irritation or great rage, all anger stems from a sense of violation. Some “should” of yours, some expectation or rule, has been trampled....
Stop Depersonalizing Your Communication Recently, my friend moved away. On the day of the move, I messaged her, “I’m going to miss you!” She wrote back, “We are going to miss our friends, too, but we promise to keep in touch.” I couldn’t help but notice how...
How to Tell an Engaging Story Summertime. What childhood memories does that word conjure up for you? Ice cream? Splashing in a pool? Camping? I remember Grandma and Granddad’s summertime visits. Every year they flew over from England. We would save up our...
What is Your Self-Worth Built On? The other day, I was playing the piano when my daughter bumped my elbow. Suddenly, I lost the right notes. The harder I tried, the worse it sounded. One little bump, and I was knocked completely off “course” and had to start...
3 Common Communication Pitfalls (and how to avoid them) No one is a perfect communicator. Not me. Not you. In the best of times, communication pitfalls can lead to breakdowns. In times of crisis when emotions run high, the effects of bad habits are amplified....