3 Tips for Delivering Feedback Considering most people want to do good work and meet expectations, delivering constructive feedback sure can feel like picking your way through a minefield of misunderstanding, hurt feelings, defensiveness, and conflict. And with...
3 Ways to Use Your Voice Effectively When you speak, others may hear and notice what you say, but not nearly as much as how you say it. The way you use your voice can and does convey an astounding array of emotions and traits. It holds the key to getting and...
10 Ways to Communicate Confidence Nonverbally As a young child, I was outgoing, confident, and friendly. I would approach strangers without a second thought (much to my parents’ dismay), boss my friends and siblings around, easily make new friends on the...
How to Make an Introduction During this final month of the year your calendar probably fills up with more parties and events than usual, in both your personal and professional life. For many, in-person gatherings are a breath of fresh air and an eagerly awaited...
When & How to Use The Language of Connection Most people don’t give much thought to the specific words they use. Words just spill out automatically and are expected to accurately convey a message. How about you? The way you phrase things sends its own...
7 Times You Should Probably Shut Up Awhile back I wrote I wrote a blog called “3 Times to Shut Your Mouth” which was—surprise, surprise!—about the nonverbal messages you send by literally closing your mouth. And while it is useful to know when to physically...
