How to Think on Your Feet You’ve got eight seconds. Something unexpected pops up: a last-minute client request, a surprising question from your audience, a technical glitch with your presentation files… According to author Robin Rose, you have eight seconds...
How to Not be Artificial A.I. is changing communication. It’s not just changing what information you consume and how you consume it. A.I. has changed expectations for communication and, in turn, the way you interact with others. Did you know that even if you...
5 Steps to (Re)Gain Your Composure “I feel completely on edge around my boss,” my coaching client told me. “Soon after we started working together, she gave me really negative feedback. I want to improve our relationship, but I get anxious every time I meet...
How to be Nonverbally Inclusive “Now that we’re back in the office part-time, I love seeing everyone interacting again,” a coaching client told me. “But a few people who were hired remotely during the pandemic still hang back. One newer employee said everyone...
How to Turn Fight-or-Flight into Confidence You’re in front of a group, presenting, when a heckler throws out a question. You don’t know the answer. You’re not sure there is an answer. That’s obviously not the point—this is an attack! Which of the following...
3 Ways to Use Your Voice Effectively When you speak, others may hear and notice what you say, but not nearly as much as how you say it. The way you use your voice can and does convey an astounding array of emotions and traits. It holds the key to getting and...
