5 Steps to Regain Your Composure

5 Steps to Regain Your Composure

5 Steps to (Re)Gain Your Composure   “I feel completely on edge around my boss,” my coaching client told me. “Soon after we started working together, she gave me really negative feedback. I want to improve our relationship, but I get anxious every time I meet...
How to Turn Fight-or-Flight into Confidence

How to Turn Fight-or-Flight into Confidence

How to Turn Fight-or-Flight into Confidence   You’re in front of a group, presenting, when a heckler throws out a question. You don’t know the answer. You’re not sure there is an answer. That’s obviously not the point—this is an attack! Which of the following...
10 Ways to Communicate Confidence Nonverbally

10 Ways to Communicate Confidence Nonverbally

10 Ways to Communicate Confidence Nonverbally   As a young child, I was outgoing, confident, and friendly. I would approach strangers without a second thought (much to my parents’ dismay), boss my friends and siblings around, easily make new friends on the...
2 Neglected Nonverbal Skills on Video Calls

2 Neglected Nonverbal Skills on Video Calls

2 Neglected Nonverbal Skills on Video Calls   How much of your day is spent in video meetings? Over the past two years, video calls have likely become standard fare in your daily work diet, even if you’ve returned to your office. You may have experienced a bit of...